RETURNS AND EXCHANGES

[FOR ONLINE ORDERS]

Hong Kong

For Hong Kong orders, we have a 10-day return and exchange policy. Please contact us at support@369lab.store for any enquiries.

To return or exchange, the following conditions must be met:

• Returns or exchanges must be made within 10 days of delivery.
  
• The returned items must be unworn and keep hang tag.
  
• Returns or exchanges can only be arranged one-time. 
  
• Customers will not be refunded for initial shipping costs. 
  
• Customers will be responsible to ship the items to below address:    

  RM10, 2/F TRANS ASIA CENTRE, NO.18 KIN HONG STREET KWAI CHUNG N.T 

International

We do not accept international returns and exchanges at this moment. If you received problemed item, please email us support@369lab.store, we are pleased to handle for you.